The Facilities Society

Privacy policy

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The Facilities Society is committed to protecting the privacy and confidentiality of its website users and other contacts. We also collect contact details from our donors and supporters, project sponsors, partners, members, and from corporate bodies, practitioners and researchers with whom we come into contact so that we can finance and conduct our work. Professional contact details provided on this site are either taken from public sources or given to us knowingly and used with permission.

The Society is (as required by the Data Protection Act 1998) registered with the Information Commissioner's Office, number Z1601667. The information we collect may include:

  • Name and job title
  • Contact information
  • Age, disability status, gender, ethnicity and nationality
  • Occupation and company details

The Society may use this information for the following reasons:

  • To comply with our legal and regulatory obligations
  • To pass your details to our accountants, consultants and other professionals for the purpose of obtaining professional advice and complying with our contractual obligations

and for the purpose of:

  • Registration and accreditation
  • Complaints and dispute handling
  • Investigations
  • Research
  • Improving our services
  • Employee administration, including human resource functions
  • Sending information to you which we think may be of interest to you

Monitoring and recording of communications
We may monitor or record any communication between you and the Society for quality assurance and training purposes.

Security and protection of password
The Society has appropriate technical and organisational measures in place to prevent the unauthorised or unlawful processing of your personal information, and accidental loss or destruction of, or damage to, your personal information. In the course of providing such security and for the purpose of quality assurance, we may need to verify the correct functioning of your account in this and any website owned by the Society or linked to it. This will mean logging in to your account using our master password. Your password is encrypted and is known to you alone and cannot be used. Such action would only normally be taken in the event of a failure or other error affecting the correct functioning of your account and/or the website.

Retention of personal information
The Society will not keep your personal information for longer than is necessary for our purposes.

Cookies
Cookies are text files, which identify a user’s computer to the Society's web server. Cookies in themselves do not identify the individual user, just the computer used.

Design of website
Some browsers (like Mozilla and Opera) allow the user to select which style(s) they would prefer to use for a site, but others (like Internet Explorer) may not. In order to allow all users to select their preferred text, size and colours, the Society uses cookies so that it can ask the user’s computer to remember their preferences for them. This information is used for no other purpose than to ensure that users’ preferences for viewing the website are maintained.

Users may, of course, choose not to accept cookies from the Society's website. This might mean that their browser will not remember which style sheet they prefer to use and their preferences will need to be reset for each page they visit. Further information about cookies can be found at: www.aboutcookies.org

Links to other websites
The Society's website contains links to other sites and is not responsible for the data protection and privacy practices within any of these other sites. You are encouraged to be aware of this when you leave this website and to read the data protection and privacy statements on other websites you visit which collect personally identifiable information. This statement applies solely to our website.

Your rights to access your personal information
You are entitled, pursuant to the aforemetnioned Act, to ask for a copy of your personal information, for which we will charge a £10 fee, and to have any inaccuracies in your information corrected.


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